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Or try writing everything down in an email to a counsellor. We understand that some of you are finding it hard to get through to 1-2-1 counsellor chat during the night.
Our counsellors answer chats during this time, but it can take a long time to get through to someone because we have fewer counsellors at night.
However you choose to contact us, you're in control.
This is where someone friendly will ask if you want to speak to a counsellor.
Counsellors write some notes about what you tell them. Calls may be chargeable from mobiles and the number will appear on your mobile bill. And emailing our counsellors gives you the space to say exactly what you want, in the way you want.
They also keep notes for 1-2-1 counsellor chats and emails and save copies of what you’ve said in a chat or email. They keep notes to help understand what you’re going through and support you if you contact us again. To call us free from the Channel Islands, try using a landline or phone box. You can share as much detail about yourself as you like.
If you're worried or need support at night, you could try asking an adult for help.
If you contact us, we'd want to make sure you're safe.
You can check out Child Helpline International for places in your country which might be able to help.It can also make it easier for us to get help to you if you’re in danger. And you can double check what you’ve written before you send it to us. You don’t need to give your email address or your name if you don’t feel comfortable.